Forgot your password?

Step 1: Go to the loginpage at

Step 2: Click the FORGOT PASSWORD link

  • Forgot your Password? Click the FORGOT PASSWORD link (1) and a dropdown form will appear. 
  • Fill in Your DOMAIN name (2) and your EMAIL ADRESS (3) 
  • Click SEND RENEW PASSWORD EMAIL (4) in order to submit your password request.
  • A notification shows up that an email has been sent to the email you entered.

Step 3: Check your email

  • Go to your email inbox and open the mail from Grappster. 
  • Follow the link by clicking it (1)

Step 4: Set your new password


  • Fill in your new password two times (Password & Confirm Password) (1)
  • Click the SAVE PASSWORD button (2) to confirm your new password.
  • Your new password is now active

Step 5: Login with your new password

After submitting your new password, you are being redirected to the login page. From now on, you login with your new password. 

For more information on logging in, please read the How to login article.




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